Really met my expectations. A great buy. However, really difficult to obtain a laptop case in that dimension.
J Troop
9/20/2022, 12:00:00 AM
*update this has been a huge headache, the monitor flickers and often forces the pc into sleep mode. Dell has sent a tech 3 times to replace damn near everything and the issue remains. I’m now being told to mail the system back so they can try to figure it out. I’ve had the machine 3 weeks and really can’t use it without this issue poking its head out so often it’s unusable. I really wish they’d just send me a replacement machine at this point it’s clearly faulty even after motherboard replaced, monitor replaced, fans and heat sink replaced, and have reset the system with clean install. C’mon Dell just own the issue of a faulty machine at this point and do right by the customer* First and foremost this thing is powerful. Beautiful display quality, and the design looks slick. That being said its not perfect but a machine this powerful you will expect some setbacks. She gets hot, so get a laptop pad that allows air to flow under more is a must, ones with fans will work a touch better. Just make sure its vented and not a flat surface, it makes a difference. The speakers do suck but who games with laptop speakers anyway? One thing to note is the white glove service you get from dell. My machine had a heating issue due to faulty cooling parts. Dell was absolutely helpful and sending a tech to my home to repair it onsite. You dont get that service many places at all. For that alone its a 5 star machine. 10/10 would recommend this if its in your budget and you need the power.
alex
9/18/2022, 12:00:00 AM
I’ve had this laptop for about 3 months now. I game on it pretty regularly. Always get high frame rates on high settings. So no complaint there. Yes it gets really hot while gaming around 82 degrees Celsius for the gpu. What I like about it is it pretty much stops using cpu and only uses the gpu while gaming. The charger does get hot but I have no need to touch it unless I’m just moving it around to get it out of the way. I’ve always wanted and Alienware and I’m 100% happy with what I bought and wouldn’t trade it for anything
L. Pilon
11/22/2023, 12:00:00 AM
I purchased this laptop on June 23, 2023, and my experience has been quite the journey. While it initially showed promise, I've encountered some significant drawbacks that are hard to ignore. Pros: Impressive Specs: The laptop boasts impressive specifications, offering a good balance of processing power and storage capacity. Sleek Design: The aesthetic appeal of the laptop is undeniable. It's sleek, modern, and definitely catches the eye. Cons: Quirky Performance: From the start, the laptop exhibited some quirky behaviors. There were occasional glitches, freezes, and software hiccups that, while not deal-breakers, were certainly frustrating. Motherboard Failure: Unfortunately, the most significant issue emerged recently with a complete motherboard failure. This unexpected malfunction has left me without a functional laptop, which is especially disheartening considering I've only had it for a relatively short time. Conclusion: In summary, the Dell Alienware is a mixed bag. Its performance quirks may be manageable for some users, but a complete motherboard failure within such a short time frame is disconcerting. I appreciate the aesthetic and the initial promise, but the overall reliability has left much to be desired. My hope is that the company takes steps to improve the quality control of their products to provide a more satisfying experience for customers in the future.
Richard Bowen
3/1/2023, 12:00:00 AM
Not sure why everyone was saying it runs too hot. Been playing Elden Ring, Deathloop, the new PC God of War/Uncharted games and more with 12+ straight sessions and no issues at all. That said, I'm not using the built-in display, but rather my TV. Only time I've heard the fans turn on is with installation of very large games. There's noticeable heat coming from the vents while gaming but the keyboard isn't warm nor hot. Anyway, mainly just saying I think some of the review claims are exaggerating the about heat.
