*UPDATE: The computer now won't even start. Just sent it back to Dell to have it repaired. There is 0 chance I'll get my money back. Under the warranty they will just keep "repairing" it, but I have no hopes that it ever will work properly. I'll update if it starts to work or Dell decides to allow me to return it so I can buy a proper machine. _ This laptop works pretty well if you need to do relatively robust video processing. I say relatively. That said, I was on a Zoom meeting and it crashed, so there's that. The battery life isn't great, either. But I bought it to travel with and do video editing. The main problem is that the audio just does not work properly. I've never experienced anything like this. It sounds like the audio is being processed through the blades of a helicopter. Until recently, this has only been a problem on the speakers of the laptop. Now, it happens with headphones, too (though in this case the audio just doesn't come out). Who needs audio anyway? If you're deaf, this is a pretty good laptop (in all seriousness). If you want to hear things coming out of the computer, get a different device and save yourself getting bent over the barrel for it.