Works smoothly

I had a MacBook Pro 15 I7 since 2016 and even though it was 8 years old - it ran fine and still had an impressive design with an impressive screen. I knew I would eventually need to upgrade to the M version and was a bit reticent about whether I needed to go with the 15 inch MacBook Air or the 16 inch MacBook Pro. Finally went with a MacBook Pro M3 16 and I am extremely impressed at the whole quality, usability, power, battery life. It feels that this will be another 10 year laptop for me - able to power all my use-cases.

I am a first-time Mac user, but after years of resisting change, I got fed up with Windows and switched. The first impression is that this device is slimmer and faster than the very expensive Lenovo laptop I had that cost more than this. It was easy to set up, and everything works smoothly. The only thing I don't like is that it's unable to extend to 2 external monitors via the Thunderbolt docking station; it can only mirror. To get the second external monitor working without workarounds or new hardware, I had to connect it directly to the MacBook via HDMI cable. It just means more than one cable to unplug when I want to work away from my desk, but it's not the end of the world.

Two months after purchasing the computer, the screen turns black. I can see the ghosts of items in the back ground but unrecognizable images. I inspected the screen carefully and no physical damage or marks. It is still new. I took it to Apple Genius Bar. They said they will fix it in about one week. Three days later I receive a massage that the screen has cracks and asking me for almost 900$ bill before repairing it. I contacted them because we inspected the screen prior to leaving it. They claim it is “ internal Cracks” that might not show externally. It followed asking me to go back to the store because they can’t offer any further explanation about their statements.

I didn’t want to go to the store and buying my Mac through Amazon was the best decision ever, fasta and of course brand new! It works so well, fast and is lighter that the older versions, so is very easy to take it everywhere, the battery life last up to 2 days working straight nonstop (I am a graphic designer), the price is very reasonable and easy to use.