Worked great when I got it. Easy setup. Great performance. Exactly what I needed. Used it on Saturday and it worked fine, no issues. Go to use it the following Monday, and it won't start up. Gets stuck on a black screen with a flashing cursor. I've tried ALL of the troubleshooting options. I've tried a hard reset. I've contacted HP tech support through chat, tried all of the troubleshooting with them. Still not working. Called HP tech support tonight and tried more troubleshooting and another reset. Still nothing. So now I've had this thing for barely 2 months, it's unusable. And HP says I need to pay $40+ to have a flashdrive with the windows software loaded on it mailed to me because I don't have access to a different computer to download it to my own flashdrive and reinstall it on this computer even tho it's still within warranty but this is not covered. I'm so terribly disappointed in this whole process. I bought this computer to go back to school and for my small business. What a waste of money.