Moutaz K.
6/21/2024, 12:00:00 AM
Two months after purchasing the computer, the screen turns black. I can see the ghosts of items in the back ground but unrecognizable images. I inspected the screen carefully and no physical damage or marks. It is still new. I took it to Apple Genius Bar. They said they will fix it in about one week. Three days later I receive a massage that the screen has cracks and asking me for almost 900$ bill before repairing it. I contacted them because we inspected the screen prior to leaving it. They claim it is “ internal Cracks” that might not show externally. It followed asking me to go back to the store because they can’t offer any further explanation about their statements.







